"The most professional and organized company"
Hi, I wasnt sure how to send in a Testimonial so hope its ok I send it this way, I know there was a comment section on the delivery form when the TV arrived but didnt want to write anything until I had tested the TV. I received my TV in perfect condition and the delivery was very fast (despite a mix up with TVs on Thursday morning) but the driver stayed in contact with me to let me know of a time frame the TV would be delivered and also rang me to let me know about the mix up and to tell me my TV would be delivered the next morning which is I very happy about. Big Brown Box has to be the most professional and organized company I have ever had the pleasure buying through. There werent any hassles with paying for the TV over the phone and the emails with my order and the delivery were VERY detailed and specific which I loved. I have now tested my new Panasonic Viera 50 inch Full HD Plasma TV for normal viewing and also movies and I am extremely happy with my purchase. Thank You
"Everything was 10/10"
, Keysborough, VIC
This was the best experience I have ever had with online shopping. Everything was 10/10 definitely recommended for everyone, I wish they sold other things than electronics I would buy everything from here. Good work guys.
"Couldn't be happier"
, Bankstown, NSW
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
"The best customer service"
, Coburg, VIC
The best customer service and follow up any company can provide. Jamie, the person with whom I communicated the most, kept me in the loop, was honest, very very helpful and went out of his way to make sure I get my TV on time. The reason for my sticking with Big Brown Box is all due to the efforts of Jamie. A 20 out of 10 for his customer service. Not only was the product delivered but Jamie ensured that as a customer I was happy and the amount of effort he put in for me as a customer, I am certain no one else would. I've already recommended Big Brown Box to 5 people out of which 3 people so far I have made sure bought TV's and other accessories from Big Brown Box. In terms of the TV, still trying to get a hang of it but very happy.
"A very big thank you for the great service"
, Flemington, VIC
To whom it may concern,
I am emailing to say a very big thank you for the great service we received with the recent delivery of a Samsung Smart TV.
I will certainly we using your company again and will be recommending it to others.
, South Perth, WA