Testimonials and Reviews

Wonder what our customers have had to say about us? Here is just a sample of our testimonials on display. Please note that these are real testimonials from real customers, which have not been edited in any way.

Here are some of our most recent reviews.

I already sent BBB direct atwo days after delivery a feedback that prices, service and delivery were exemplary and far exceed the drop shippers *** and ***. Product is superb. I would look at BBB first for any further business.
Trevor - Australia - Feb 22, 2012

I found Jason at Big Brown Box extremely polite and helpful. The speedy delivery of the product was excellent and I will definitely deal with BBB again in the future. Thank you...
Tom - Labrador, Queensland - Feb 22, 2012

Jamie, I would like to take a minute to express my appreciation in the manner you personally and BigBrownBox in general serviced my order. After I made a mistake in choosing an item that was not in stock, you very helpfully worked through an alternate option for me, chased the order through your accounts and ensured that the delivery met my expectation. This is an example of really great customer service, one which will lead me to sing the praises of BigBrownBox to my friends and collegues and will ensure I return as a customer myself. I am very happy with my purchase, all arrived fine and on-time at a great price. Please pass this on to your mangement, I believe you and the company deserve the praise. Thank You from a happy customer.
Chris - Fadden, ACT - Feb 22, 2012

Fantastic product & excellent and easy transaction. I waited one week for delivery as I'm out of Sydney and I ordered a few days after Xmas - all was hassle free though. We have recommended family, friends, and workmates to deal with Big Brown Box & will definitely be dealing with this great company again. THANK YOU for a great shopping experience (& no pushy salespeople). Regards, & Happy New Year
Jacqy - Cringila, NSW - Feb 22, 2012

Overall, it was a very easy process. The price was very competitive and great to purchase from a reputable company. Shipping was seamless; can't praise them enough. They called with an early morning delivery and were there at the exact time they said. Well worth the experience and will purchase here again.
BigBrownBox Customer - Australia - Feb 22, 2012