"A pleasure to deal with"
Hi, I should be getting my purchase tomorrow, but I just wanted to say I've really enjoyed my shopping experience due to one of your staff, Frances, in the call center. She was both knowledgeable about the products as well as very efficient and helpful, and generally just a pleasure to deal with. I'm looking forward to receiving my purchase but so far, I couldn't have wished for a better experience! Kind Regards,
"EXCELLENT service indeed"
, Sunshine, VIC
I just wanted to say thanks for my new TV guys and the great service so far. I love my new LED TV, I am still trying to work out the functions and so forth due to my standard foxtel connection but otherwise I am loving it. Just wanted to say thanks to the delivery drivers also who were very friendly, on time and even much earlier than they said they would be, so EXCELLENT service indeed. I will indeed buy from you guys again, for sure.
"Fantastic service all round"
, Virginia, QLD
I purchased the Samsung PS59D550 Series 5 5934(150cm) Full HD 3D Plasma TV
and I am such a happy camper that I bought it from BBB easy installation, quick delivery, nice guys who delivered it price was great. Fantastic service all round a big thanks Joanne
"The best customer service"
, Wentworth Falls, NSW
The best customer service and follow up any company can provide. Jamie, the person with whom I communicated the most, kept me in the loop, was honest, very very helpful and went out of his way to make sure I get my TV on time. The reason for my sticking with Big Brown Box is all due to the efforts of Jamie. A 20 out of 10 for his customer service. Not only was the product delivered but Jamie ensured that as a customer I was happy and the amount of effort he put in for me as a customer, I am certain no one else would. I've already recommended Big Brown Box to 5 people out of which 3 people so far I have made sure bought TV's and other accessories from Big Brown Box. In terms of the TV, still trying to get a hang of it but very happy.
, Flemington, VIC
Hi Jaime and Frances,
Thank you again!
I received the TV yesterday and after set up, the kids and I caught up with some favourite shows!
Thoroughly impressed with the product, value and positive customer experience! Above all, I appreciated the up front honesty about the delay in supply from Panasonic.
I have already spread the word about the competitive price and customer experience of bigbrownbox!
, Castlecrag, NSW