"Everything was 10/10"
This was the best experience I have ever had with online shopping. Everything was 10/10 definitely recommended for everyone, I wish they sold other things than electronics I would buy everything from here. Good work guys.
"The best customer service"
, Bankstown, NSW
The best customer service and follow up any company can provide. Jamie, the person with whom I communicated the most, kept me in the loop, was honest, very very helpful and went out of his way to make sure I get my TV on time. The reason for my sticking with Big Brown Box is all due to the efforts of Jamie. A 20 out of 10 for his customer service. Not only was the product delivered but Jamie ensured that as a customer I was happy and the amount of effort he put in for me as a customer, I am certain no one else would. I've already recommended Big Brown Box to 5 people out of which 3 people so far I have made sure bought TV's and other accessories from Big Brown Box. In terms of the TV, still trying to get a hang of it but very happy.
"They are dazzling at what they do"
, Flemington, VIC
A Great Company to deal with. From the Products to the Pricing, from the Checkout Process to the Customer Service, all were done so professionally. The people I spoke to on the phone when I needed to change my delivery date were so pleasant nothing seemed to much bother for them. Then there were the 2 guys who delivered my TV and took my old one away (free of charge), they were all amazing. I give the BBB and all the Team 5 Stars. They are dazzling at what they do.
"Fantastic service all round"
, Wannero, WA
I purchased the Samsung PS59D550 Series 5 5934(150cm) Full HD 3D Plasma TV
and I am such a happy camper that I bought it from BBB easy installation, quick delivery, nice guys who delivered it price was great. Fantastic service all round a big thanks Joanne
, Wentworth Falls, NSW
Hi Jaime and Frances,
Thank you again!
I received the TV yesterday and after set up, the kids and I caught up with some favourite shows!
Thoroughly impressed with the product, value and positive customer experience! Above all, I appreciated the up front honesty about the delay in supply from Panasonic.
I have already spread the word about the competitive price and customer experience of bigbrownbox!
, Castlecrag, NSW