"It was the best experience shopping online ever"
I just wanted to say I was very impressed with the service from your company. I loved the way I was kept up to date by being texted and emailed with where the delivery was at. I ordered a tv Monday evening and it was delivered Wednesday am. Had really nice, courteous delivery man who rang 20 minutes before arriving. I will definitely recommend BBB to all. It was the best experience shopping online ever. Many thanks,
"It was a pleasure to do business with you guys"
, West Lakes Shore, SA
Thank you for your service. I have received the iPad dock. Thank you again. It was a pleasure to do business with you guys and I will be definitely recommending your service to my friends and family.
Thank you again
"Couldn't be happier"
, Southport, QLD
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
"Everything was 10/10"
, Coburg, VIC
This was the best experience I have ever had with online shopping. Everything was 10/10 definitely recommended for everyone, I wish they sold other things than electronics I would buy everything from here. Good work guys.
"Thanks for such awesome service"
, Bankstown, NSW
Hi BBB... Just wanted to say thanks for such awesome service...I recently purchased a 42" TCL LED/LCD TV for my son's room. It all seemed a little 'too good to be true'! I saved $200, I didn't need to pay until it was delivered. Surely not? After making the purchase I was sent 3 e-mails with order number, invoice and delivery instructions...Delivery happened exactly as outlined in the e-mail apart from me missing a call from the delivery driver (due to me being on the phone). When I called BBB i got through to an actual person immediately who advised me of delivery details... Excellent service, great pricing and I have already stated to recomend to friends!!
, Singleton, WA