"You do it really well"
Just wanted to say how impressed i was with your service. You do it really well. Good communication is the key. Sadly many companies have lost this. Prices are good and you dont feel anything negative because you have picked the best price.. Ross and Con were my delivery men..again polite, friendly and quick... congratulations
"I am most impressed"
, Riverwood, NSW
Dear Big Brown Box Team,
Many thanks for the excellent service you have provided to me on the purchase of my TV. I am most impressed and since receiving the goods, of which I am truly delighted, I can only state my utmost gratitude to all concerned.
, Lathlain, WA
Hi Jaime and Frances,
Thank you again!
I received the TV yesterday and after set up, the kids and I caught up with some favourite shows!
Thoroughly impressed with the product, value and positive customer experience! Above all, I appreciated the up front honesty about the delay in supply from Panasonic.
I have already spread the word about the competitive price and customer experience of bigbrownbox!
"They are dazzling at what they do"
, Castlecrag, NSW
A Great Company to deal with. From the Products to the Pricing, from the Checkout Process to the Customer Service, all were done so professionally. The people I spoke to on the phone when I needed to change my delivery date were so pleasant nothing seemed to much bother for them. Then there were the 2 guys who delivered my TV and took my old one away (free of charge), they were all amazing. I give the BBB and all the Team 5 Stars. They are dazzling at what they do.
"A pleasure to deal with"
, Wannero, WA
Hi, I should be getting my purchase tomorrow, but I just wanted to say I've really enjoyed my shopping experience due to one of your staff, Frances, in the call center. She was both knowledgeable about the products as well as very efficient and helpful, and generally just a pleasure to deal with. I'm looking forward to receiving my purchase but so far, I couldn't have wished for a better experience! Kind Regards,
, Sunshine, VIC