"I believe you and the company deserve the praise"
Jamie, I would like to take a minute to express my appreciation in the manner you personally and BigBrownBox in general serviced my order. After I made a mistake in choosing an item that was not in stock, you very helpfully worked through an alternate option for me, chased the order through your accounts and ensured that the delivery met my expectation. This is an example of really great customer service, one which will lead me to sing the praises of BigBrownBox to my friends and collegues and will ensure I return as a customer myself. I am very happy with my purchase, all arrived fine and on-time at a great price. Please pass this on to your mangement, I believe you and the company deserve the praise. Thank You from a happy customer.
"It was handled fantastically"
, Fadden, ACT
I just wanted to express my gratitute over an order I recently completed from you. It was handled fantastically, was incredibly quick and the products are high quality. Thankyou very much, I will be recommending you and will buy your products again.
"I would look at BBB first for any further business."
, Mount Lawley, WA
I already sent BBB direct atwo days after delivery a feedback that prices, service and delivery were exemplary and far exceed the drop shippers *** and ***. Product is superb. I would look at BBB first for any further business.
Hi Jaime and Frances,
Thank you again!
I received the TV yesterday and after set up, the kids and I caught up with some favourite shows!
Thoroughly impressed with the product, value and positive customer experience! Above all, I appreciated the up front honesty about the delay in supply from Panasonic.
I have already spread the word about the competitive price and customer experience of bigbrownbox!
"The service was nothing short of amazing"
, Castlecrag, NSW
In an age when service is generally a thing of the past I am truely amazed at the service offered by the Big Brown Box. The price offered was equal to the best on the internet but the service was nothing short of amazing. I ordered before 2.30pm EST and delivery was within 24 hours on the other side of Australia 100km from a capital city. Just to top it off I did not have to pay for it until it was delivered. I am recommending the Big Brown Box to all of my friends and 600 customers in my database. I am not easily impressed but in this case I am Truly impressed.
, Wannanup, WA