"You do it really well"
Just wanted to say how impressed i was with your service. You do it really well. Good communication is the key. Sadly many companies have lost this. Prices are good and you dont feel anything negative because you have picked the best price.. Ross and Con were my delivery men..again polite, friendly and quick... congratulations
"Thank you so much BBB!"
, Riverwood, NSW
Bought a TV from you and the girl who served me was an absolute pleasure to deal with. If you can look up my transaction and find out who I dealt with, I'd love for the positive feedback to get back to her. She was great! The item is fantastic, delivery was totally painless and I cannot recommend you to my friends enough. I am now shopping on Appliances online for a fridge. Will do some more research then become a repeat customer :) Thank you so much BBB!
"Couldn't be happier"
, Brighton, VIC
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
"I'm pleased with everything"
, Coburg, VIC
Thanks for picking up TV. Just want to say that I'm pleased with everything. Great service, new TV not half bad either!
Will recommend to friends and family.
"The most professional and organized company"
, Greensborough, VIC
Hi, I wasnt sure how to send in a Testimonial so hope its ok I send it this way, I know there was a comment section on the delivery form when the TV arrived but didnt want to write anything until I had tested the TV. I received my TV in perfect condition and the delivery was very fast (despite a mix up with TVs on Thursday morning) but the driver stayed in contact with me to let me know of a time frame the TV would be delivered and also rang me to let me know about the mix up and to tell me my TV would be delivered the next morning which is I very happy about. Big Brown Box has to be the most professional and organized company I have ever had the pleasure buying through. There werent any hassles with paying for the TV over the phone and the emails with my order and the delivery were VERY detailed and specific which I loved. I have now tested my new Panasonic Viera 50 inch Full HD Plasma TV for normal viewing and also movies and I am extremely happy with my purchase. Thank You
, Keysborough, VIC