Hi Jaime and Frances,
Thank you again!
I received the TV yesterday and after set up, the kids and I caught up with some favourite shows!
Thoroughly impressed with the product, value and positive customer experience! Above all, I appreciated the up front honesty about the delay in supply from Panasonic.
I have already spread the word about the competitive price and customer experience of bigbrownbox!
"Couldn't be happier"
, Castlecrag, NSW
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
"Fantastic service all round"
, Coburg, VIC
I purchased the Samsung PS59D550 Series 5 5934(150cm) Full HD 3D Plasma TV
and I am such a happy camper that I bought it from BBB easy installation, quick delivery, nice guys who delivered it price was great. Fantastic service all round a big thanks Joanne
"You do it really well"
, Wentworth Falls, NSW
Just wanted to say how impressed i was with your service. You do it really well. Good communication is the key. Sadly many companies have lost this. Prices are good and you dont feel anything negative because you have picked the best price.. Ross and Con were my delivery men..again polite, friendly and quick... congratulations
"EXCELLENT service indeed"
, Riverwood, NSW
I just wanted to say thanks for my new TV guys and the great service so far. I love my new LED TV, I am still trying to work out the functions and so forth due to my standard foxtel connection but otherwise I am loving it. Just wanted to say thanks to the delivery drivers also who were very friendly, on time and even much earlier than they said they would be, so EXCELLENT service indeed. I will indeed buy from you guys again, for sure.
, Virginia, QLD