Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase.
BigBrownBox.com.au Extended Warranty
- Relax knowing your purchase is covered from mechanical or electrical failure. Even remote controls are covered!
- Parts and Labour Warranty
- National Service Network
- No Excess payable upon warranty claim
- Lumley Retail Warranty Contact Centre available during business hours from 8am to 6pm
For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.
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Customer Testimonials"You do it really well"
Just wanted to say how impressed i was with your service. You do it really well. Good communication is the key. Sadly many companies have lost this. Prices are good and you dont feel anything negative because you have picked the best price.. Ross and Con were my delivery men..again polite, friendly and quick... congratulations
Richard , Riverwood, NSW
"Couldn't be happier"
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
Justin , Coburg, VIC
"I love you guys"
Love these Guys they were $200 cheaper than elsewhere then I bought the product the next day they had dropped the price even further and since it was within 7 days of my purchase they gave me a $100 discount. Awesome work I love you guys keep up the good work.
BigBrownBox Customer , Australia
"A very big thank you for the great service"
To whom it may concern,
I am emailing to say a very big thank you for the great service we received with the recent delivery of a Samsung Smart TV.
I will certainly we using your company again and will be recommending it to others.
Mardi , South Perth, WA
"Everything was 10/10"
This was the best experience I have ever had with online shopping. Everything was 10/10 definitely recommended for everyone, I wish they sold other things than electronics I would buy everything from here. Good work guys.
Faraaz , Bankstown, NSW