Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase.
BigBrownBox.com.au Extended Warranty
- Relax knowing your purchase is covered from mechanical or electrical failure. Even remote controls are covered!
- Parts and Labour Warranty
- National Service Network
- No Excess payable upon warranty claim
- Lumley Retail Warranty Contact Centre available during business hours from 8am to 6pm
For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.
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Customer Testimonials"They are dazzling at what they do"
A Great Company to deal with. From the Products to the Pricing, from the Checkout Process to the Customer Service, all were done so professionally. The people I spoke to on the phone when I needed to change my delivery date were so pleasant nothing seemed to much bother for them. Then there were the 2 guys who delivered my TV and took my old one away (free of charge), they were all amazing. I give the BBB and all the Team 5 Stars. They are dazzling at what they do.
Carla , Wannero, WA
"It was the best experience shopping online ever"
I just wanted to say I was very impressed with the service from your company. I loved the way I was kept up to date by being texted and emailed with where the delivery was at. I ordered a tv Monday evening and it was delivered Wednesday am. Had really nice, courteous delivery man who rang 20 minutes before arriving. I will definitely recommend BBB to all. It was the best experience shopping online ever. Many thanks,
Shamira , West Lakes Shore, SA
"Thanks for such awesome service"
Hi BBB... Just wanted to say thanks for such awesome service...I recently purchased a 42" TCL LED/LCD TV for my son's room. It all seemed a little 'too good to be true'! I saved $200, I didn't need to pay until it was delivered. Surely not? After making the purchase I was sent 3 e-mails with order number, invoice and delivery instructions...Delivery happened exactly as outlined in the e-mail apart from me missing a call from the delivery driver (due to me being on the phone). When I called BBB i got through to an actual person immediately who advised me of delivery details... Excellent service, great pricing and I have already stated to recomend to friends!!
Emma , Singleton, WA
"The most professional and organized company"
Hi, I wasnt sure how to send in a Testimonial so hope its ok I send it this way, I know there was a comment section on the delivery form when the TV arrived but didnt want to write anything until I had tested the TV. I received my TV in perfect condition and the delivery was very fast (despite a mix up with TVs on Thursday morning) but the driver stayed in contact with me to let me know of a time frame the TV would be delivered and also rang me to let me know about the mix up and to tell me my TV would be delivered the next morning which is I very happy about. Big Brown Box has to be the most professional and organized company I have ever had the pleasure buying through. There werent any hassles with paying for the TV over the phone and the emails with my order and the delivery were VERY detailed and specific which I loved. I have now tested my new Panasonic Viera 50 inch Full HD Plasma TV for normal viewing and also movies and I am extremely happy with my purchase. Thank You
Jesse , Keysborough, VIC
"What a pleasure"
I just made my first purchase on Big Brown Box. What a pleasure. The product was exactly what I was after at a great price. The really impressive part is the service and delivery. Not only were BBB able to transfere a voucher I had with Appliances online but the delivery driver was great to deal with, kept me informed the whole way as to times etc. The product turned up in record time wihin 48 hours of the order being placed. I have also bought several major whitegoods from Appliances online and couldn't recomend them highly enough. Cheers
Big Brown Box customer , Australia