"Shipping was Seamless"
Overall, it was a very easy process. The price was very competitive and great to purchase from a reputable company. Shipping was seamless; can't praise them enough. They called with an early morning delivery and were there at the exact time they said. Well worth the experience and will purchase here again.
"Thank you so very much for your wonderful service"
Thank you so very much for your wonderful service that was up and beyond the call of Customer Service.
I spoke to David yesterday and he also was so very helpful. No question that I asked was too silly. He answer all of my questions with empathy and understanding.
The two delivery men where so professional and friendly. Both told me that they had been here delivering items separately.
It is so wonderful to deal with all the different departs and for all the staff to give the most top of the range service that is so rare to receive.
I just love purchasing items with Appliances Online and Big Brown Box. And would like purchase items every week and have them delivered.
I tell everyone I know how wonderful both companies are.
Thank you ver much again for all your fabulous service.
"The most professional and organized company"
, Cornubia, QLD
Hi, I wasnt sure how to send in a Testimonial so hope its ok I send it this way, I know there was a comment section on the delivery form when the TV arrived but didnt want to write anything until I had tested the TV. I received my TV in perfect condition and the delivery was very fast (despite a mix up with TVs on Thursday morning) but the driver stayed in contact with me to let me know of a time frame the TV would be delivered and also rang me to let me know about the mix up and to tell me my TV would be delivered the next morning which is I very happy about. Big Brown Box has to be the most professional and organized company I have ever had the pleasure buying through. There werent any hassles with paying for the TV over the phone and the emails with my order and the delivery were VERY detailed and specific which I loved. I have now tested my new Panasonic Viera 50 inch Full HD Plasma TV for normal viewing and also movies and I am extremely happy with my purchase. Thank You
"Big Brown Box took care of it all"
, Keysborough, VIC
I would like to provide a testimonial for my recent purchase. I was very happy to receive my DAB clock radio so promptly, but unfortunately it was faulty. I was a bit worried about how good the customer service would be with an online store. There was no need. The team at Big Brown Box were very helpful - a courier picked up the faulty product the following day and replaced it. The new product also had problems and again the staff at Big Brown Box were extremely helpful. Within a few days the faulty item was picked up and a different model dropped off. I didnt have to do any running around at all - Big Brown Box took care of it all. Thanks Guys.
"Fantastic service all round"
, Ringwood, VIC
I purchased the Samsung PS59D550 Series 5 5934(150cm) Full HD 3D Plasma TV
and I am such a happy camper that I bought it from BBB easy installation, quick delivery, nice guys who delivered it price was great. Fantastic service all round a big thanks Joanne
, Wentworth Falls, NSW