Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase.
BigBrownBox.com.au Extended Warranty
- Relax knowing your purchase is covered from mechanical or electrical failure. Even remote controls are covered!
- Parts and Labour Warranty
- National Service Network
- No Excess payable upon warranty claim
- Lumley Retail Warranty Contact Centre available during business hours from 8am to 6pm
For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.
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Customer Testimonials"A GOLD MEDAL in the CUSTOMER SERVICE OLYMPICS"
I am gobsmacked at the A-BLOODY-MAZING delivery service provided by BIG BROWN BOX. My order was placed online on Thursday 23 Aug at 0914am and was delivered to my door here in Mildura at 1115 am on Friday 24th. Twenty two hours = A-BLOODY-MAZING. No wonder online trading is here to stay. In my mind you have just won a GOLD MEDAL in the CUSTOMER SERVICE OLYMPICS. Eat your heart out G****.
Merv , Mildura, VIC
"A very big thank you for the great service"
To whom it may concern,
I am emailing to say a very big thank you for the great service we received with the recent delivery of a Samsung Smart TV.
I will certainly we using your company again and will be recommending it to others.
Mardi , South Perth, WA
"The most professional and organized company"
Hi, I wasnt sure how to send in a Testimonial so hope its ok I send it this way, I know there was a comment section on the delivery form when the TV arrived but didnt want to write anything until I had tested the TV. I received my TV in perfect condition and the delivery was very fast (despite a mix up with TVs on Thursday morning) but the driver stayed in contact with me to let me know of a time frame the TV would be delivered and also rang me to let me know about the mix up and to tell me my TV would be delivered the next morning which is I very happy about. Big Brown Box has to be the most professional and organized company I have ever had the pleasure buying through. There werent any hassles with paying for the TV over the phone and the emails with my order and the delivery were VERY detailed and specific which I loved. I have now tested my new Panasonic Viera 50 inch Full HD Plasma TV for normal viewing and also movies and I am extremely happy with my purchase. Thank You
Jesse , Keysborough, VIC
"I'm pleased with everything"
Thanks for picking up TV. Just want to say that I'm pleased with everything. Great service, new TV not half bad either!
Will recommend to friends and family.
Maree , Greensborough, VIC
"It was the best experience shopping online ever"
I just wanted to say I was very impressed with the service from your company. I loved the way I was kept up to date by being texted and emailed with where the delivery was at. I ordered a tv Monday evening and it was delivered Wednesday am. Had really nice, courteous delivery man who rang 20 minutes before arriving. I will definitely recommend BBB to all. It was the best experience shopping online ever. Many thanks,
Shamira , West Lakes Shore, SA