Extended Warranty

Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase.

BigBrownBox.com.au Extended Warranty

  • Relax knowing your purchase is covered from mechanical or electrical failure.  Even remote controls are covered!
  • Parts and Labour Warranty
  • National Service Network
  • No Excess payable upon warranty claim
  • Lumley Retail Warranty Contact Centre available during business hours from 8am to 6pm

For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.

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Technical Specifications

Cable Length (cm's)tooltip-17
120cm
Sensitivity
102dB
Frequency response
15 - 22 000Hz
Magnet type
Neodymium
Speaker diameter
9mm
Connector finish
Gold-plated
Diaphragm
Mylar dome
Volume control
Yes
Accessories
Transport case


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Customer Testimonials Customer Testimonials

"Big Brown Box took care of it all"

I would like to provide a testimonial for my recent purchase. I was very happy to receive my DAB clock radio so promptly, but unfortunately it was faulty. I was a bit worried about how good the customer service would be with an online store. There was no need. The team at Big Brown Box were very helpful - a courier picked up the faulty product the following day and replaced it. The new product also had problems and again the staff at Big Brown Box were extremely helpful. Within a few days the faulty item was picked up and a different model dropped off. I didnt have to do any running around at all - Big Brown Box took care of it all. Thanks Guys.
Thomas , Ringwood, VIC


"The service was nothing short of amazing"

In an age when service is generally a thing of the past I am truely amazed at the service offered by the Big Brown Box. The price offered was equal to the best on the internet but the service was nothing short of amazing. I ordered before 2.30pm EST and delivery was within 24 hours on the other side of Australia 100km from a capital city. Just to top it off I did not have to pay for it until it was delivered. I am recommending the Big Brown Box to all of my friends and 600 customers in my database. I am not easily impressed but in this case I am Truly impressed.
Trevor , Wannanup, WA


"Thanks for such awesome service"

Hi BBB... Just wanted to say thanks for such awesome service...I recently purchased a 42" TCL LED/LCD TV for my son's room. It all seemed a little 'too good to be true'! I saved $200, I didn't need to pay until it was delivered. Surely not? After making the purchase I was sent 3 e-mails with order number, invoice and delivery instructions...Delivery happened exactly as outlined in the e-mail apart from me missing a call from the delivery driver (due to me being on the phone). When I called BBB i got through to an actual person immediately who advised me of delivery details... Excellent service, great pricing and I have already stated to recomend to friends!!
Emma , Singleton, WA


"It was the best experience shopping online ever"

I just wanted to say I was very impressed with the service from your company. I loved the way I was kept up to date by being texted and emailed with where the delivery was at. I ordered a tv Monday evening and it was delivered Wednesday am. Had really nice, courteous delivery man who rang 20 minutes before arriving. I will definitely recommend BBB to all. It was the best experience shopping online ever. Many thanks,
Shamira , West Lakes Shore, SA


"Thoroughly impressed"

Hi Jaime and Frances, Thank you again! I received the TV yesterday and after set up, the kids and I caught up with some favourite shows! Thoroughly impressed with the product, value and positive customer experience! Above all, I appreciated the up front honesty about the delay in supply from Panasonic. I have already spread the word about the competitive price and customer experience of bigbrownbox! Kind regards
Denis , Castlecrag, NSW