Extended Warranty

Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase.

BigBrownBox.com.au Extended Warranty

  • Relax knowing your purchase is covered from mechanical or electrical failure.  Even remote controls are covered!
  • Parts and Labour Warranty
  • National Service Network
  • No Excess payable upon warranty claim
  • Lumley Retail Warranty Contact Centre available during business hours from 8am to 6pm

For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.

Need Help with Extended Warranty?

Technical Specifications

Cable Length (cm's)tooltip-17
120cm
Sensitivity
102dB
Frequency response
15 - 22 000Hz
Magnet type
Neodymium
Speaker diameter
9mm
Connector finish
Gold-plated
Diaphragm
Mylar dome
Volume control
Yes
Accessories
Transport case


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Customer Testimonials Customer Testimonials

"The best customer service"

The best customer service and follow up any company can provide. Jamie, the person with whom I communicated the most, kept me in the loop, was honest, very very helpful and went out of his way to make sure I get my TV on time. The reason for my sticking with Big Brown Box is all due to the efforts of Jamie. A 20 out of 10 for his customer service. Not only was the product delivered but Jamie ensured that as a customer I was happy and the amount of effort he put in for me as a customer, I am certain no one else would. I've already recommended Big Brown Box to 5 people out of which 3 people so far I have made sure bought TV's and other accessories from Big Brown Box. In terms of the TV, still trying to get a hang of it but very happy.
Keshav , Flemington, VIC


"Big Brown Box took care of it all"

I would like to provide a testimonial for my recent purchase. I was very happy to receive my DAB clock radio so promptly, but unfortunately it was faulty. I was a bit worried about how good the customer service would be with an online store. There was no need. The team at Big Brown Box were very helpful - a courier picked up the faulty product the following day and replaced it. The new product also had problems and again the staff at Big Brown Box were extremely helpful. Within a few days the faulty item was picked up and a different model dropped off. I didnt have to do any running around at all - Big Brown Box took care of it all. Thanks Guys.
Thomas , Ringwood, VIC


"I want to express my thanks"

Hi Ricky Just a quick note to let you know that this item did arrive the next day as promised. I want to express my thanks for your prompt response and problem solving and ensuring that the items did arrive in time for the birthdays yesterday. Your efforts are appreciated. Kindest Regards Dragica
Dragica , Rostrevor, SA


"Thank you for a great shopping experience"

Fantastic product & excellent and easy transaction. I waited one week for delivery as I'm out of Sydney and I ordered a few days after Xmas - all was hassle free though. We have recommended family, friends, and workmates to deal with Big Brown Box & will definitely be dealing with this great company again. THANK YOU for a great shopping experience (& no pushy salespeople). Regards, & Happy New Year
Jacqy , Cringila, NSW


"It was the best experience shopping online ever"

I just wanted to say I was very impressed with the service from your company. I loved the way I was kept up to date by being texted and emailed with where the delivery was at. I ordered a tv Monday evening and it was delivered Wednesday am. Had really nice, courteous delivery man who rang 20 minutes before arriving. I will definitely recommend BBB to all. It was the best experience shopping online ever. Many thanks,
Shamira , West Lakes Shore, SA



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