Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase.
BigBrownBox.com.au Extended Warranty
- Relax knowing your purchase is covered from mechanical or electrical failure. Even remote controls are covered!
- Parts and Labour Warranty
- National Service Network
- No Excess payable upon warranty claim
- Lumley Retail Warranty Contact Centre available during business hours from 8am to 6pm
For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.
Need Help with Extended Warranty?
Customer Testimonials"They are dazzling at what they do"
A Great Company to deal with. From the Products to the Pricing, from the Checkout Process to the Customer Service, all were done so professionally. The people I spoke to on the phone when I needed to change my delivery date were so pleasant nothing seemed to much bother for them. Then there were the 2 guys who delivered my TV and took my old one away (free of charge), they were all amazing. I give the BBB and all the Team 5 Stars. They are dazzling at what they do.
Carla , Wannero, WA
"The service was nothing short of amazing"
In an age when service is generally a thing of the past I am truely amazed at the service offered by the Big Brown Box. The price offered was equal to the best on the internet but the service was nothing short of amazing. I ordered before 2.30pm EST and delivery was within 24 hours on the other side of Australia 100km from a capital city. Just to top it off I did not have to pay for it until it was delivered. I am recommending the Big Brown Box to all of my friends and 600 customers in my database. I am not easily impressed but in this case I am Truly impressed.
Trevor , Wannanup, WA
"A GOLD MEDAL in the CUSTOMER SERVICE OLYMPICS"
I am gobsmacked at the A-BLOODY-MAZING delivery service provided by BIG BROWN BOX. My order was placed online on Thursday 23 Aug at 0914am and was delivered to my door here in Mildura at 1115 am on Friday 24th. Twenty two hours = A-BLOODY-MAZING. No wonder online trading is here to stay. In my mind you have just won a GOLD MEDAL in the CUSTOMER SERVICE OLYMPICS. Eat your heart out G****.
Merv , Mildura, VIC
"I want to express my thanks"
Just a quick note to let you know that this item did arrive the next day as promised.
I want to express my thanks for your prompt response and problem solving and ensuring that the items did arrive in time for the birthdays yesterday. Your efforts are appreciated.
Dragica , Rostrevor, SA
"Thank you so very much for your wonderful service"
Thank you so very much for your wonderful service that was up and beyond the call of Customer Service.
I spoke to David yesterday and he also was so very helpful. No question that I asked was too silly. He answer all of my questions with empathy and understanding.
The two delivery men where so professional and friendly. Both told me that they had been here delivering items separately.
It is so wonderful to deal with all the different departs and for all the staff to give the most top of the range service that is so rare to receive.
I just love purchasing items with Appliances Online and Big Brown Box. And would like purchase items every week and have them delivered.
I tell everyone I know how wonderful both companies are.
Thank you ver much again for all your fabulous service.
Terri Eather , Cornubia, QLD