Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase.
BigBrownBox.com.au Extended Warranty
- Relax knowing your purchase is covered from mechanical or electrical failure. Even remote controls are covered!
- Parts and Labour Warranty
- National Service Network
- No Excess payable upon warranty claim
- Lumley Retail Warranty Contact Centre available during business hours from 8am to 6pm
For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.
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Customer Testimonials"I am glad I had an opportunity to deal with you"
Dear staff involved in my purchase, I would like to thank you for the fantastic service you provided, the products are excellent and I am glad I had an opportunity to deal with you, please note I have absolutely no hesitation in recommending you to others. Best Regards Anthony
Anthony , Clifton Grove, NSW
"Couldn't be happier"
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
Justin , Coburg, VIC
"I believe you and the company deserve the praise"
Jamie, I would like to take a minute to express my appreciation in the manner you personally and BigBrownBox in general serviced my order. After I made a mistake in choosing an item that was not in stock, you very helpfully worked through an alternate option for me, chased the order through your accounts and ensured that the delivery met my expectation. This is an example of really great customer service, one which will lead me to sing the praises of BigBrownBox to my friends and collegues and will ensure I return as a customer myself. I am very happy with my purchase, all arrived fine and on-time at a great price. Please pass this on to your mangement, I believe you and the company deserve the praise. Thank You from a happy customer.
Chris , Fadden, ACT
"I would look at BBB first for any further business."
I already sent BBB direct atwo days after delivery a feedback that prices, service and delivery were exemplary and far exceed the drop shippers *** and ***. Product is superb. I would look at BBB first for any further business.
Trevor , Australia
"It was handled fantastically"
I just wanted to express my gratitute over an order I recently completed from you. It was handled fantastically, was incredibly quick and the products are high quality. Thankyou very much, I will be recommending you and will buy your products again.
Andrew , Mount Lawley, WA