Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase. All Extended Warranty Purchases start from the date the manufacturer warranty period ends.
BigBrownBox.com.au Extended Warranty
- Relax knowing your purchase is covered for up to 5 years (including the manufacturers warranty period) from mechanical or electrical failure. Even remote controls are covered!
- Parts and Labour Warranty
- National Service Network
- No Excess payable upon warranty claim
- 7 day call centre available via a free call 1800 062 782 nation wide
BigBrownBox Call Centre for Extended Warranty: 1800 062 782
For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.
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Customer Testimonials"EXCELLENT service indeed"
I just wanted to say thanks for my new TV guys and the great service so far. I love my new LED TV, I am still trying to work out the functions and so forth due to my standard foxtel connection but otherwise I am loving it. Just wanted to say thanks to the delivery drivers also who were very friendly, on time and even much earlier than they said they would be, so EXCELLENT service indeed. I will indeed buy from you guys again, for sure.
Marcello , Virginia, QLD
"Thank you for a great shopping experience"
Fantastic product & excellent and easy transaction. I waited one week for delivery as I'm out of Sydney and I ordered a few days after Xmas - all was hassle free though. We have recommended family, friends, and workmates to deal with Big Brown Box & will definitely be dealing with this great company again. THANK YOU for a great shopping experience (& no pushy salespeople). Regards, & Happy New Year
Jacqy , Cringila, NSW
"Thanks for such awesome service"
Hi BBB... Just wanted to say thanks for such awesome service...I recently purchased a 42" TCL LED/LCD TV for my son's room. It all seemed a little 'too good to be true'! I saved $200, I didn't need to pay until it was delivered. Surely not? After making the purchase I was sent 3 e-mails with order number, invoice and delivery instructions...Delivery happened exactly as outlined in the e-mail apart from me missing a call from the delivery driver (due to me being on the phone). When I called BBB i got through to an actual person immediately who advised me of delivery details... Excellent service, great pricing and I have already stated to recomend to friends!!
Emma , Singleton, WA
"Couldn't be happier"
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
Justin , Coburg, VIC
"The best customer service"
The best customer service and follow up any company can provide. Jamie, the person with whom I communicated the most, kept me in the loop, was honest, very very helpful and went out of his way to make sure I get my TV on time. The reason for my sticking with Big Brown Box is all due to the efforts of Jamie. A 20 out of 10 for his customer service. Not only was the product delivered but Jamie ensured that as a customer I was happy and the amount of effort he put in for me as a customer, I am certain no one else would. I've already recommended Big Brown Box to 5 people out of which 3 people so far I have made sure bought TV's and other accessories from Big Brown Box. In terms of the TV, still trying to get a hang of it but very happy.
Keshav , Flemington, VIC