Hi Jaime and Frances,
Thank you again!
I received the TV yesterday and after set up, the kids and I caught up with some favourite shows!
Thoroughly impressed with the product, value and positive customer experience! Above all, I appreciated the up front honesty about the delay in supply from Panasonic.
I have already spread the word about the competitive price and customer experience of bigbrownbox!
"I'm pleased with everything"
, Castlecrag, NSW
Thanks for picking up TV. Just want to say that I'm pleased with everything. Great service, new TV not half bad either!
Will recommend to friends and family.
"Couldn't be happier"
, Greensborough, VIC
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
"A very big thank you for the great service"
, Coburg, VIC
To whom it may concern,
I am emailing to say a very big thank you for the great service we received with the recent delivery of a Samsung Smart TV.
I will certainly we using your company again and will be recommending it to others.
"WOW I was so impressed"
, South Perth, WA
Hiya Big Brown Box, I have recently had my first purchasing experience with you and WOW I was so impressed. I know people are quick to complain to companies when they receive less than perfect service so thought I should definitely say thankyou for an ACTUALLY perfect experience. Such quick delivery, such great service with your emails to let me know what was happening with my order. The phone calls and professionalism by your own courier (much better than Australia post by a mile!) and the lack of fuss. I love that you check the credit card and id before signing over as some people are less than honest if the delivery goes to some random house (a poor friend of mine had this happen recently). Oh, and did I mention your prices are AMAZING. You have a loyal customer here for life! Thanks so much again. It's honestly a refreshingly pleasant and easy transaction!
, Rankin Park, NSW