"Thank you so very much for your wonderful service"
Thank you so very much for your wonderful service that was up and beyond the call of Customer Service.
I spoke to David yesterday and he also was so very helpful. No question that I asked was too silly. He answer all of my questions with empathy and understanding.
The two delivery men where so professional and friendly. Both told me that they had been here delivering items separately.
It is so wonderful to deal with all the different departs and for all the staff to give the most top of the range service that is so rare to receive.
I just love purchasing items with Appliances Online and Big Brown Box. And would like purchase items every week and have them delivered.
I tell everyone I know how wonderful both companies are.
Thank you ver much again for all your fabulous service.
"A GOLD MEDAL in the CUSTOMER SERVICE OLYMPICS"
, Cornubia, QLD
I am gobsmacked at the A-BLOODY-MAZING delivery service provided by BIG BROWN BOX. My order was placed online on Thursday 23 Aug at 0914am and was delivered to my door here in Mildura at 1115 am on Friday 24th. Twenty two hours = A-BLOODY-MAZING. No wonder online trading is here to stay. In my mind you have just won a GOLD MEDAL in the CUSTOMER SERVICE OLYMPICS. Eat your heart out G****.
"Thank you so much BBB!"
, Mildura, VIC
Bought a TV from you and the girl who served me was an absolute pleasure to deal with. If you can look up my transaction and find out who I dealt with, I'd love for the positive feedback to get back to her. She was great! The item is fantastic, delivery was totally painless and I cannot recommend you to my friends enough. I am now shopping on Appliances online for a fridge. Will do some more research then become a repeat customer :) Thank you so much BBB!
"I am glad I had an opportunity to deal with you"
, Brighton, VIC
Dear staff involved in my purchase, I would like to thank you for the fantastic service you provided, the products are excellent and I am glad I had an opportunity to deal with you, please note I have absolutely no hesitation in recommending you to others. Best Regards Anthony
"Big Brown Box took care of it all"
, Clifton Grove, NSW
I would like to provide a testimonial for my recent purchase. I was very happy to receive my DAB clock radio so promptly, but unfortunately it was faulty. I was a bit worried about how good the customer service would be with an online store. There was no need. The team at Big Brown Box were very helpful - a courier picked up the faulty product the following day and replaced it. The new product also had problems and again the staff at Big Brown Box were extremely helpful. Within a few days the faulty item was picked up and a different model dropped off. I didnt have to do any running around at all - Big Brown Box took care of it all. Thanks Guys.
, Ringwood, VIC