"It was handled fantastically"
I just wanted to express my gratitute over an order I recently completed from you. It was handled fantastically, was incredibly quick and the products are high quality. Thankyou very much, I will be recommending you and will buy your products again.
"Quite frankly I'm very impressed"
, Mount Lawley, WA
Hi guys, I recently purchased a Samsung plasma television from over here in the west and would like to give you some congratulations on your overall service and my buying experience.
After ordering I was sent an email to inform me that the item was not available immediately as mentioned on the web site which was a little disappointing, however your regular communications regarding the status of the order was greatly appreciated and pleasantly surprising. When the order was ready to ship (only 6 days later) the delivery information and timeliness was fantastic. Quite frankly I'm very impressed. I suspected that I would get better service locally but was won over by your pricing, however now you are firmly on my 'recommend to friends' list and I look forward to doing more transactions with you in the future.
"I will definitely deal with BBB again"
, Perth, WA
I found Jason at Big Brown Box extremely polite and helpful. The speedy delivery of the product was excellent and I will definitely deal with BBB again in the future. Thank you...
"A pleasure to deal with"
, Labrador, Queensland
Hi, I should be getting my purchase tomorrow, but I just wanted to say I've really enjoyed my shopping experience due to one of your staff, Frances, in the call center. She was both knowledgeable about the products as well as very efficient and helpful, and generally just a pleasure to deal with. I'm looking forward to receiving my purchase but so far, I couldn't have wished for a better experience! Kind Regards,
"The service was nothing short of amazing"
, Sunshine, VIC
In an age when service is generally a thing of the past I am truely amazed at the service offered by the Big Brown Box. The price offered was equal to the best on the internet but the service was nothing short of amazing. I ordered before 2.30pm EST and delivery was within 24 hours on the other side of Australia 100km from a capital city. Just to top it off I did not have to pay for it until it was delivered. I am recommending the Big Brown Box to all of my friends and 600 customers in my database. I am not easily impressed but in this case I am Truly impressed.
, Wannanup, WA