"I am glad I had an opportunity to deal with you"
Dear staff involved in my purchase, I would like to thank you for the fantastic service you provided, the products are excellent and I am glad I had an opportunity to deal with you, please note I have absolutely no hesitation in recommending you to others. Best Regards Anthony
"It was the best experience shopping online ever"
, Clifton Grove, NSW
I just wanted to say I was very impressed with the service from your company. I loved the way I was kept up to date by being texted and emailed with where the delivery was at. I ordered a tv Monday evening and it was delivered Wednesday am. Had really nice, courteous delivery man who rang 20 minutes before arriving. I will definitely recommend BBB to all. It was the best experience shopping online ever. Many thanks,
"The best customer service"
, West Lakes Shore, SA
The best customer service and follow up any company can provide. Jamie, the person with whom I communicated the most, kept me in the loop, was honest, very very helpful and went out of his way to make sure I get my TV on time. The reason for my sticking with Big Brown Box is all due to the efforts of Jamie. A 20 out of 10 for his customer service. Not only was the product delivered but Jamie ensured that as a customer I was happy and the amount of effort he put in for me as a customer, I am certain no one else would. I've already recommended Big Brown Box to 5 people out of which 3 people so far I have made sure bought TV's and other accessories from Big Brown Box. In terms of the TV, still trying to get a hang of it but very happy.
"Everything was 10/10"
, Flemington, VIC
This was the best experience I have ever had with online shopping. Everything was 10/10 definitely recommended for everyone, I wish they sold other things than electronics I would buy everything from here. Good work guys.
"A pleasure to deal with"
, Bankstown, NSW
Hi, I should be getting my purchase tomorrow, but I just wanted to say I've really enjoyed my shopping experience due to one of your staff, Frances, in the call center. She was both knowledgeable about the products as well as very efficient and helpful, and generally just a pleasure to deal with. I'm looking forward to receiving my purchase but so far, I couldn't have wished for a better experience! Kind Regards,
, Sunshine, VIC