"Shipping was Seamless"
Overall, it was a very easy process. The price was very competitive and great to purchase from a reputable company. Shipping was seamless; can't praise them enough. They called with an early morning delivery and were there at the exact time they said. Well worth the experience and will purchase here again.
"The service was nothing short of amazing"
In an age when service is generally a thing of the past I am truely amazed at the service offered by the Big Brown Box. The price offered was equal to the best on the internet but the service was nothing short of amazing. I ordered before 2.30pm EST and delivery was within 24 hours on the other side of Australia 100km from a capital city. Just to top it off I did not have to pay for it until it was delivered. I am recommending the Big Brown Box to all of my friends and 600 customers in my database. I am not easily impressed but in this case I am Truly impressed.
"I will definitely deal with BBB again"
, Wannanup, WA
I found Jason at Big Brown Box extremely polite and helpful. The speedy delivery of the product was excellent and I will definitely deal with BBB again in the future. Thank you...
"A very big thank you for the great service"
, Labrador, Queensland
To whom it may concern,
I am emailing to say a very big thank you for the great service we received with the recent delivery of a Samsung Smart TV.
I will certainly we using your company again and will be recommending it to others.
"Couldn't be happier"
, South Perth, WA
I recently ordered a TCL 42" LED TV through your website/business and couldn't be happier with the product or the customer service that I received. From the moment I placed my order, I was kept in the loop as to the progress and delivery expectation. Every person who contacted me from Big Brown Box was not only helpful and professional, but also very friendly. Considering the prices at Big Brown Box, you could excuse some delays in delivery or even a lesser standard of customer service, but you went above and beyond on all fronts. I received my television less than a week after ordering and haven't been disappointed. I'd like to thank you personally for what has been a terrific shopping experience. I'll be letting everyone know about your great prices and top shelf customer service, whilst also looking to buy from you again in the future. Thanks again BigBrownBox! A very happy customer.
, Coburg, VIC