"I want to express my thanks"
Just a quick note to let you know that this item did arrive the next day as promised.
I want to express my thanks for your prompt response and problem solving and ensuring that the items did arrive in time for the birthdays yesterday. Your efforts are appreciated.
"They are dazzling at what they do"
, Rostrevor, SA
A Great Company to deal with. From the Products to the Pricing, from the Checkout Process to the Customer Service, all were done so professionally. The people I spoke to on the phone when I needed to change my delivery date were so pleasant nothing seemed to much bother for them. Then there were the 2 guys who delivered my TV and took my old one away (free of charge), they were all amazing. I give the BBB and all the Team 5 Stars. They are dazzling at what they do.
"The best customer service"
, Wannero, WA
The best customer service and follow up any company can provide. Jamie, the person with whom I communicated the most, kept me in the loop, was honest, very very helpful and went out of his way to make sure I get my TV on time. The reason for my sticking with Big Brown Box is all due to the efforts of Jamie. A 20 out of 10 for his customer service. Not only was the product delivered but Jamie ensured that as a customer I was happy and the amount of effort he put in for me as a customer, I am certain no one else would. I've already recommended Big Brown Box to 5 people out of which 3 people so far I have made sure bought TV's and other accessories from Big Brown Box. In terms of the TV, still trying to get a hang of it but very happy.
"Thank you so very much for your wonderful service"
, Flemington, VIC
Thank you so very much for your wonderful service that was up and beyond the call of Customer Service.
I spoke to David yesterday and he also was so very helpful. No question that I asked was too silly. He answer all of my questions with empathy and understanding.
The two delivery men where so professional and friendly. Both told me that they had been here delivering items separately.
It is so wonderful to deal with all the different departs and for all the staff to give the most top of the range service that is so rare to receive.
I just love purchasing items with Appliances Online and Big Brown Box. And would like purchase items every week and have them delivered.
I tell everyone I know how wonderful both companies are.
Thank you ver much again for all your fabulous service.
"It was a pleasure to do business with you guys"
, Cornubia, QLD
Thank you for your service. I have received the iPad dock. Thank you again. It was a pleasure to do business with you guys and I will be definitely recommending your service to my friends and family.
Thank you again
, Southport, QLD