iPod/iPhone/iPad not included with purchase.
Extended Warranty plans cover a range of consumer electronics and appliances and is only available at the time of purchase.
BigBrownBox.com.au Extended Warranty
- Relax knowing your purchase is covered from mechanical or electrical failure. Even remote controls are covered!
- Parts and Labour Warranty
- National Service Network
- No Excess payable upon warranty claim
- Lumley Retail Warranty Contact Centre available during business hours from 8am to 6pm
For more information download the Extended Warranty Plan below, you will receive a link to this download when you purchase extended warranty from BigBrownBox.com.au.
Need Help with Extended Warranty?
Customer Testimonials"Thank you so very much for your wonderful service"
Thank you so very much for your wonderful service that was up and beyond the call of Customer Service.
I spoke to David yesterday and he also was so very helpful. No question that I asked was too silly. He answer all of my questions with empathy and understanding.
The two delivery men where so professional and friendly. Both told me that they had been here delivering items separately.
It is so wonderful to deal with all the different departs and for all the staff to give the most top of the range service that is so rare to receive.
I just love purchasing items with Appliances Online and Big Brown Box. And would like purchase items every week and have them delivered.
I tell everyone I know how wonderful both companies are.
Thank you ver much again for all your fabulous service.
Terri Eather , Cornubia, QLD
"I believe you and the company deserve the praise"
Jamie, I would like to take a minute to express my appreciation in the manner you personally and BigBrownBox in general serviced my order. After I made a mistake in choosing an item that was not in stock, you very helpfully worked through an alternate option for me, chased the order through your accounts and ensured that the delivery met my expectation. This is an example of really great customer service, one which will lead me to sing the praises of BigBrownBox to my friends and collegues and will ensure I return as a customer myself. I am very happy with my purchase, all arrived fine and on-time at a great price. Please pass this on to your mangement, I believe you and the company deserve the praise. Thank You from a happy customer.
Chris , Fadden, ACT
"Thank you for a great shopping experience"
Fantastic product & excellent and easy transaction. I waited one week for delivery as I'm out of Sydney and I ordered a few days after Xmas - all was hassle free though. We have recommended family, friends, and workmates to deal with Big Brown Box & will definitely be dealing with this great company again. THANK YOU for a great shopping experience (& no pushy salespeople). Regards, & Happy New Year
Jacqy , Cringila, NSW
"A very big thank you for the great service"
To whom it may concern,
I am emailing to say a very big thank you for the great service we received with the recent delivery of a Samsung Smart TV.
I will certainly we using your company again and will be recommending it to others.
Mardi , South Perth, WA
"Shipping was Seamless"
Overall, it was a very easy process. The price was very competitive and great to purchase from a reputable company. Shipping was seamless; can't praise them enough. They called with an early morning delivery and were there at the exact time they said. Well worth the experience and will purchase here again.
BigBrownBox Customer , Australia
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