Customer Testimonials

Just wanted to say how impressed i was with your service. You do it really well. Good communication is the key. Sadly many companies have lost this. Prices are good and you dont feel anything negative because you have picked the best price.. Ross and Con were my delivery men..again polite, friendly and quick... congratulations
Richard , Riverwood, NSW

I just wanted to say thanks for my new TV guys and the great service so far. I love my new LED TV, I am still trying to work out the functions and so forth due to my standard foxtel connection but otherwise I am loving it. Just wanted to say thanks to the delivery drivers also who were very friendly, on time and even much earlier than they said they would be, so EXCELLENT service indeed. I will indeed buy from you guys again, for sure.
Marcello , Virginia, QLD

I purchased the Samsung PS59D550 Series 5 5934(150cm) Full HD 3D Plasma TV and I am such a happy camper that I bought it from BBB easy installation, quick delivery, nice guys who delivered it price was great. Fantastic service all round a big thanks Joanne
Joanne , Wentworth Falls, NSW

Dear Big Brown Box Team, Many thanks for the excellent service you have provided to me on the purchase of my TV. I am most impressed and since receiving the goods, of which I am truly delighted, I can only state my utmost gratitude to all concerned. Kindest regards Bob
Bob , Lathlain, WA

The best customer service and follow up any company can provide. Jamie, the person with whom I communicated the most, kept me in the loop, was honest, very very helpful and went out of his way to make sure I get my TV on time. The reason for my sticking with Big Brown Box is all due to the efforts of Jamie. A 20 out of 10 for his customer service. Not only was the product delivered but Jamie ensured that as a customer I was happy and the amount of effort he put in for me as a customer, I am certain no one else would. I've already recommended Big Brown Box to 5 people out of which 3 people so far I have made sure bought TV's and other accessories from Big Brown Box. In terms of the TV, still trying to get a hang of it but very happy.
Keshav , Flemington, VIC