We are Australia's largest online appliance retailer - our business has been growing constantly over the past few years. As a pure online retailer we profit from a very efficient set up.
- this allows us to pass discounts directly on to you
- this is how we can guarantee the best price on any stocked item.
Best prices and best in class service that has earned us acclaim and awards
- FREE DELIVERY is available on 99% of our products - to over 90% of the population.
- 7 DAY CUSTOMER SUPPORT - Australian based.
- LARGEST RANGE OF BEST BRANDS - Australia's largest online retailer.
- AWARD WINNING CUSTOMER EXPERIENCE - Australia's best customer experience.
- TRUSTED BY OVER 14,500 happy customers.
- OUTSTANDING CUSTOMER REVIEWS - 98% positive reviews on feefo.
Product and price requirements for a price match
- Product for price match must be identical and brand new in the box
- Product must be in stock or readily available with an authorised vendor (no auctions, group buying sites, daily deals sites, grey imports or whole sale distributors)
- Product must be listed on the Big Brown Box website
- The price you want us to match must have been publicly advertised within the last 30 days
- Advertised product must be freely available to purchase by any member of the public
- We look at the final price. That means all fees and shipping costs. If the price includes services we don't provide, we will still match the price, but may not match the service.*
Further Peace of Mind
If you purchase a product from Big Brown Box and see a cheaper advertised price within 7 days after you receive your goods, call us and we will refund the difference to you. We look at the final price. That means all fees and shipping costs. If the price includes services we don't provide, we will still match the price, but may not be able to match the service. If you found a better price elsewhere, we'll match it. Simple as that. Just fill out the form (conditions apply see details).
*From time to time there are prices that BigBrownBox Pty Ltd are unable to match, in this case we will give you the best possible price we can.